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Great(er) Expectations
In the past, the National Retail Federation has surveyed shoppers about a variety of topics, from technology to personalization. This year’s study? Expectations. What exactly are people expecting to...
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Delivering World-Class Experiences
As consumers, we are empowered, demanding, and increasingly digitally savvy. We expect to research and purchase our goods anywhere, anytime and via any channel or device. We expect to be able to...
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A new era with Value : Ginni Rometty
Value is shifting in business, thanks to the explosion of data – the world’s vast new natural resource. It is being fueled by the infusion of technology into all processes and things, the...
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